Last updated: September 2026
Your privacy is critical to us. This policy explains what data we collect, how we use it, and the security measures we implement to protect it.
We collect the following types of data: (a) Account data: email, name, role. (b) Trading data: bot configurations, trade history, portfolio snapshots, risk profiles. (c) Connection data: exchange API keys (encrypted), wallet addresses (masked). (d) Usage data: pages visited, features used, session duration. (e) Communication data: support tickets, chat messages with AI assistants.
We implement industry-standard security measures: (a) Encryption at rest for all sensitive fields (API keys, secrets, credentials). (b) Row-Level Security (RLS) ensuring each user can only access their own data. (c) Two-Factor Authentication (2FA) for account protection. (d) Regular security audits and automated guardian monitoring. (e) No withdrawal-permission API keys are ever required or stored.
We use your data to: (a) Provide and maintain the Service. (b) Execute your trading bot configurations. (c) Generate AI-powered analysis and insights. (d) Send notifications, alerts, and reports. (e) Improve our features and user experience. (f) Comply with legal obligations. We do NOT use your trading data to train external AI models or share it with third parties for marketing.
We do NOT sell your personal data. We may share data only: (a) With your explicit consent. (b) With service providers (e.g., Stripe for payments, AI providers for analysis) under strict data processing agreements. (c) When required by law or court order. (d) In aggregated, anonymized form for analytics. Your API keys and credentials are NEVER shared with third parties.
You have the right to: (a) Access your personal data. (b) Correct inaccurate data. (c) Delete your account and associated data. (d) Export your data. (e) Object to certain processing. (f) Withdraw consent for data processing. To exercise these rights, contact us through the Contact page.
We retain your data for as long as your account is active. Upon account deletion, we remove personal data within 30 days, except where retention is required by law (e.g., financial transaction records). Trading history may be retained in anonymized form for analytics.
We use essential cookies for authentication, language preferences, and session management. We do not use tracking cookies for advertising. You can disable cookies in your browser, but this may affect functionality.
When you use AI features (Claude copilot, market analysis, predictions), your data is processed by AI providers. Sensitive credentials (API keys, secrets) are NEVER included in AI prompts. Only relevant trading context (bot configs, market data, trade history) is shared with AI providers to generate insights.
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, in compliance with applicable data protection laws.
The Service is not available to individuals under 18 years of age. We do not knowingly collect data from minors.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the platform or by email.
For privacy questions or to exercise your data rights, contact us through the Contact page. We will respond within 30 days.